Shipping

Most of the orders will be shipped from our warehouse in England, UK. The national postal service is our preferred carrier and delivery takes place during business hours in working days. There might be times where the orders will be shipped from Portugal.  We usually recommend that you use your work address to make sure the package is received and collected on first attempt. If you don't collect the package on first attempt, a notification will be left in your mailbox so you can pick-up at the nearest store.

After your order is processed and shipped, you will be receiving a confirmation e-mail with a tracking number so you can follow the package throughout the way.

The values ​​related to postage are added to the total amount of the purchase, as shipping cost. This is calculated based on the order weight and courier price list. Shipments will be made to the registration address, through national and international postal and parcel services. The costs of shipments that are returned due to registration errors, at the time of purchase, or due to failure, or rejection of the delivery of the same, to be subject to reshipment, must be paid by the customer.

Currently, we only ship to Europe, United Kingdom and United States. Postage is free for purchases over £50 (EU & UK).

Deliveries

Delivery time after shipping:

Europe: 3-5 business days (tracked) and 3-7 business days (standard)

Mainland Portugal and Islands: 3-5 business days (tracked) and 3-7 business days (standard)

United Kingdom:1 business day (next day), 1-3 business days (tracked 1st class) and 3-5 business days (tracked 2nd class)

United States: 5-10 business days (tracked) and 7-14 business days (standard)

Note: The delivery times for international shipments depend on the shipping couriers, different from country to country, depending on their regulatory policies for foreign products.

Delivery costs:

Europe:

 

International Standard

£5.35 (up to 250 gr)

£7.25 (More than 250 gr)

International Tracked

£11.88 (up to 250 gr)

£13.86 (More than 250 gr)

Mainland Portugal and Islands: 

 

International Standard

£5.35 (up to 250 gr)

£7.25 (More than 250 gr)

International Tracked

£11.88 (up to 250 gr)

£13.86 (More than 250 gr)

United Kingdom:

Next Day Delivery (1 pm)

£7.5 (up to 500 gr)

£8.8 (More than 500 gr)

Tracked 1st Class

£3.70 (up to 1000 gr)

£5.57 (More than 1000 gr)

Tracked 2nd Class

£3.10 (up to 1000 gr)

£4.97 (More than 1000 gr)

United States:

International Standard

£7.35 (up to 250 gr)

£11.25 (More than 250 gr)

International Tracked

£12 (up to 250 gr)

£15.75 (More than 250 gr)

Note: These delivery costs might change from time to time.

SPECIAL COVID 19 NOTICE: We are working with our postal/courier partners to maintain shipping services as normal as possible, but please understand that delays might occur. Thank you for your understanding.

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